A $100 million fine for ‘appalling’ predatory sales practices caps a horror week for Optus
- Written by Jeannie Marie Paterson, Professor of Law (consumer protections and credit law), The University of Melbourne
A Federal Court judge on Wednesday ordered Optus to pay a A$100 million fine for its “appalling” high-pressure sales tactics over several years up to 2023. More than 400 people were pressured or misled into buying phones or contracts they didn’t want, couldn’t afford – or in some cases couldn’t even use.
The...
