Businesses can’t escape the AI revolution – so here’s how to build a culture of safe and responsible use
- Written by Nicholas Davis, Industry Professor of Emerging Technology and Co-Director, Human Technology Institute, University of Technology Sydney
Oselote/ShutterstockIn November 2023, the estates of two now-deceased policyholders sued the US health insurer, United Healthcare, for deploying what they allege is a flawed artificial intelligence (AI) system to systematically deny patient claims.
The issue – they claim – wasn’t just how the AI was designed. It was that the...
