Tsinghua University Reports Highlight an Emerging Trend in City Hotlines in both China and the World: From Public Service Portals to Urban Governance Hubs
- Written by The Bulletin
BEIJING, CHINA – Media OutReach Newswire – 26 October 2026 – Tsinghua University has released two major evaluation reports examining the development of city hotline services in China and around the world, highlighting an emerging global trend in which hotlines are evolving from public service portals into important hubs for urban governance.
