Functional Capacity Assessment NDIS: What Families Need To Know
- Written by The Bulletin

Understanding the National Disability Insurance Scheme (NDIS) isn't always straightforward for families caring for someone with a disability. The system, while designed to help, can feel overwhelming when you're trying to get the right support for your loved one.
Advocates for those with a particular neurotype of autism say recognition may be growing, but wider acknowledgement is needed. This underscores the importance of tailored assessments and support within frameworks like the NDIS. (1)
One critical step in accessing the right support is the Functional Capacity Assessment (FCA), a key tool used to determine an individual’s needs and eligibility for funding. Deciphering what this assessment entails, how it works, and its role in NDIS planning can help families better advocate for their loved ones.
What Is a Functional Capacity Assessment
A Functional Capacity Assessment is a professional evaluation where accredited health practitioners analyze an individual’s ability to manage daily activities, engage socially, and work toward personal goals. It determines the level of support needed for independent living.
The assessment examines physical, cognitive, emotional, and social functioning, providing a clear picture of the person’s strengths and support needs. The results help the NDIS determine the level of funding required for necessary support, such as therapies, assistive technology, or personal care services. For families, this means ensuring their loved one receives the right resources to enhance independence and quality of life.
Why the FCA Matters for NDIS Participants
The Functional Capacity Assessment NDIS process plays a crucial role in shaping a participant’s plan. Without a thorough assessment, individuals may not receive adequate funding for essential services.
The assessment provides objective evidence of a participant’s functional limitations, ensuring the NDIS allocates appropriate support. It also identifies specific areas where assistance is needed, such as mobility, communication, or self-care.
A well-documented FCA strengthens funding requests, reducing the risk of being denied or receiving insufficient support. For existing participants, reassessments can measure improvements or changing needs over time.
Key Areas Evaluated and How the Process Works
The assessment must be conducted by an accredited healthcare professional, typically an occupational therapist (OT), physiotherapist, or psychologist, selected based on the individual’s specific requirements. These experts use standardized tools, observations, and interviews, including OT functional assessments, to evaluate various aspects of functioning.
They assess mobility and physical function to determine whether the person can move independently or requires aids like wheelchairs, which are crucial for both daily life and activities like those seen in the Paralympics. They also review self-care skills to understand how well the individual manages personal hygiene, dressing, and eating.
Communication abilities are examined to determine whether speech therapy or assistive devices are needed. Cognitive and emotional functioning are evaluated for challenges with memory, decision-making, or mental health. Finally, social and community participation is considered a key focus of OT functional assessments, to identify barriers in work, education, or social interactions.
Preparing for a Successful FCA
Families can adopt several proactive measures to help guarantee that the assessment precisely captures their loved one's unique requirements. Gathering relevant documentation, such as medical reports, previous therapy notes, and school or workplace assessments, can provide valuable context.
It is also helpful to list daily challenges the individual faces in routines, social interactions, or tasks. Involving the participant in the process by encouraging them to express their own goals and preferences for support ensures their voice is heard. Choosing the right assessor, preferably one experienced in the participant’s specific disability, leads to a more accurate evaluation.
Once completed, the assessor compiles a detailed report outlining the participant’s functional abilities, recommended support, and justifications for funding. This report is submitted to the NDIS as part of the planning or review process.
Families should review the report carefully to ensure it aligns with their loved ones’ needs. If the NDIS does not approve the requested support, they can appeal the decision with additional evidence or seek clarification from their planner.
Challenges in the NDIS System
While nearly nine in 10 Australians visit a GP annually, accessing specialized disability assessments presents far greater challenges for NDIS participants. Financial strain, policy instability, and bureaucratic delays create significant hurdles for families seeking essential support.
NDIS access often fails at the first financial hurdle. Private assessments and reports can be costly, leaving families struggling to cover expenses not fully funded by the scheme. To address this issue, some families turn to community organizations or advocacy groups that offer free or low-cost support with NDIS applications and appeals, helping to reduce the financial burden. (2)
Beyond financial and logistical hurdles, participants and families also grapple with sudden policy shifts and mistrust in NDIS governance. Corri McKenzie, a senior NDIA executive known for her reform efforts, resigned amid controversy over abrupt NDIS changes, including delayed foundational support and new quarterly funding installments contrary to prior assurances. (3)
Overcoming Financial and Administrative Hurdles
To mitigate the said challenges, exploring NDIS-funded assessments, community health services, or payment plans with providers may help. Another common issue is long wait times due to high demand for assessors, making early scheduling essential to avoid delays.
Additionally, incomplete reports that don’t fully capture a participant’s needs can lead to rejected applications. Families should carefully review documentation to ensure all key areas, such as mobility, communication, and self-care, are thoroughly addressed before submission.
If the NDIS denies requested support, families have the right to submit additional evidence to strengthen their case. This could include supplementary reports or therapist letters. By anticipating these financial, logistical, and administrative obstacles, families can better navigate the NDIS system and secure the necessary support for their loved ones.
References
- "Pathological demand avoidance: The autism profile growing in recognition", Source: https://www.sbs.com.au/news/article/pathological-demand-avoidance-a-different-kind-of-autism/qmcuyihun
- "NDIS access fails at first financial hurdle for families with disability", Source: https://www.abc.net.au/news/2025-01-10/ndis-access-fails-at-first-financial-hurdle/104799316
- "Executive quits after NDIS changes", Source: https://www.thesaturdaypaper.com.au/news/health/2025/05/31/executive-quits-after-ndis-changes